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PAF 311 2.1 Key Terms and Concepts
Course: Leadership and Change (PAF 311)
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Students shared 13 documents in this course
University: Arizona State University
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2.1 Key Terms and Concepts
external environment- factors, forces, situations, and events outside of the organization that
affect its performance
omnipotent view of management- the view that managers are directly responsible for an
organizations success or failure
Demographics- the characteristics of a population used for purposes of social studies
Technology- any equipment, tools, or operating methods that are designed to make work more
efficient
environmental uncertainty- the degree of change, predictability of change, and complexity in an
organization’s environment
environmental complexity- the number of components in an organization’s environment, how
similar the components are, and the extent of knowledge that the organization has about those
components
Stakeholders- any constituencies in an organization’s environment that are affected by that
organization’s decisions and actions
key analytical dimensions of the organization environment (see slides)
Capacity- the extent to which the environment affords a rich or lean supply of necessary
resources.
homogeneity/heterogeneity- the degree to which important components of the environment
are similar or dissimilar
Stability-instability- the degree and rapidity of change in the important components or
processes in the environment
concentration/dispersion- the degree to which important components of the environment
are separated or close together, geographically or in terms of communication or logistics
domain consensus/dissensus- the degree to which the organization’s domain (its operating
locations, major functions and activities, and clients and customers served) is generally
accepted or disputed and contested
Turbulence- the degree to which changes in one part or aspect of the environment, in turn,
create changes in another; the tendency of changes to reverberate and spread
Complexity- the homogeneity and concentration of the environment
Dynamism- the stability and turbulence in the environment
Munificence- the availability of needed resources
general environmental conditions (see slides)
technological conditions- the general level of knowledge and capability in science,
engineering, medicine, and other substantive areas; general capacities for communication,
transportation, information processing, medical services, military weaponry,
environmental analysis, production and manufacturing processes, and agricultural
production
political conditions- characteristics of the political processes and institutions in a society,
such as the general form of government (socialism, communism, capitalism, and so on;