Skip to document
Welcome to StudocuSign in to access the best study resources
Guest user
0followers
Upload
HomeMy LibraryAsk AI
  • You don't have any recent items yet.
My Library
  • You don't have any courses yet.
  • You don't have any books yet.
  • You don't have any Studylists yet.

Conflict Resolution- Unit 1 Challenge 1- Sophia

Conflict Resolution Unit 1 Challenge 1
Course

Conflict Resolution (COM-ELE)

72 Documents
Students shared 72 documents in this course
Academic year: 2022/2023
Uploaded by:
Anonymous Student
This document has been uploaded by a student, just like you, who decided to remain anonymous.
Southern New Hampshire University

Recommended for you

Comments

Please sign in or register to post comments.

Students also viewed

Related documents

Related Studylists

Conflict Resolution

Preview text

UNIT 1-CHALLENGE 1

Close to tears after her confrontation with Tony, Diana spoke with her husband, Rick, before the neighborhood improvement group meeting. "I always thought Tony was such a nice man, but now I see how selfish he really is. I wish this issue hadn't come up... I HATE being disappointed in people!"

Concerned by his wife's assessment of their neighbor, Rick said, "Wait a second, honey. You know I agree with you that the kids need a safe place to play, but Tony has a point about people his age being safe, too. Remember how my dad got mugged last year walking from the bus stop to his house? Parking around here is bad enough sometimes that people have to walk farther than he did. Maybe Tony is just showing us that there are more problems here than we thought."

Diana looked at him doubtfully. "Well, I want to think the best of Tony," she admitted. "This is the only argument I've ever had with him. But I've never seen any kind of criminal activity in the neighborhood." She shook her head. "And I don't want to pretend to be friends with someone who says I don't care about my neighbors! We HAVE to keep the playground. If we can find other options for better parking, great, but losing the playground is NOT an option."

Many people, like Diana, become overwhelmed when they are in conflict and are unsure how to feel about it. Select the true statement about the nature of conflict.

Conflict is fundamentally "bad," although some parties may perceive it as "good."

Conflict resolution processes should aim to help parties to see conflict as a "bad" thing.

Conflict resolution processes should aim to help parties to see conflict as a "good" thing.

Conflict is fundamentally neutral, although it may be perceived as "good" or "bad."

Before the neighborhood improvement group meeting, Tony talked to his wife, Ella, about his confrontation with Diana.

"I can't believe Diana accused me of not caring about the kids in this neighborhood! We raised our kids here— of course I care! But how can she worry about a playground when the elderly are getting mugged? I just don't know what to do next."

Which possible next step for Tony demonstrates the use of relationship-based theory?

Tony could identify a superordinate goal that everyone can aim for in order to rise above their conflict over limited resources.

Tony could attempt to define the legal entitlements that are held by all of the parties involved, and identify any areas where those entitlements are in conflict.

Tony could consider the basic needs of everyone involved and try to determine how all of those needs can be met in a "win-win" way.

Tony could make a strategic move, such as contacting a friend on the city council, in order to ensure movement towards his goal.

During the neighborhood improvement group meeting, group president Marcus opened the floor for continued discussion of the city's proposal to tear down the neighborhood playground and build a parking lot in its place. Both Tony and Diana spoke strongly, each getting about half the group members to support their position. As people took sides, the meeting grew loud and heated. Tony shouted, "We can't make more land— it has to be one or the other!"

Marcus leaned over and whispered to the group secretary, Carlo, "I've never seen these people so angry! I almost wish we had a bigger problem, like crime or a fire, to bring them all back together."

Sometimes conflict can arise due to parties' differing values. Select the statement that, if true, would make Tony and Diana's conflict values-based.

Diana has children that need a place to play, whereas Tony and his community need convenient parking.

Diana believes that it is right that children should come first in everything, whereas Tony believes that it is right to stick up for his community of the elderly.

Diana and Tony interpret the statistics that were presented by the city differently.

Diana is increasingly frustrated with the argument, whereas Tony is beginning to feel calmer as the discussion heats up.

Was this document helpful?

Conflict Resolution- Unit 1 Challenge 1- Sophia

Course: Conflict Resolution (COM-ELE)

72 Documents
Students shared 72 documents in this course

University: Southern New Hampshire University

Was this document helpful?
UNIT 1-CHALLENGE 1
Close to tears after her confrontation with Tony, Diana spoke with her husband, Rick, before the
neighborhood improvement group meeting. "I always thought Tony was such a nice man, but now I see
how selfish he really is. I wish this issue hadn't come up... I HATE being disappointed in people!"
Concerned by his wife's assessment of their neighbor, Rick said, "Wait a second, honey. You know I agree
with you that the kids need a safe place to play, but Tony has a point about people his age being safe,
too. Remember how my dad got mugged last year walking from the bus stop to his house? Parking
around here is bad enough sometimes that people have to walk farther than he did. Maybe Tony is just
showing us that there are more problems here than we thought."
Diana looked at him doubtfully. "Well, I want to think the best of Tony," she admitted. "This is the only
argument I've ever had with him. But I've never seen any kind of criminal activity in the neighborhood."
She shook her head. "And I don't want to pretend to be friends with someone who says I don't care
about my neighbors! We HAVE to keep the playground. If we can find other options for better parking,
great, but losing the playground is NOT an option."
Many people, like Diana, become overwhelmed when they are in conflict and are unsure how to feel
about it. Select the true statement about the nature of conflict.
Conflict is fundamentally "bad," although some parties may perceive it as "good."
Conflict resolution processes should aim to help parties to see conflict as a "bad" thing.
Conflict resolution processes should aim to help parties to see conflict as a "good" thing.
Conflict is fundamentally neutral, although it may be perceived as "good" or "bad."

Students also viewed

Related documents