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Nivea Case Study
Assignatura: International Marketing
106 Documents
Els estudiants han compartit 106 documents en aquest curs
Universitat: Universitat Pompeu Fabra
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Nivea (www.nivea.com) is a brand owned by Beiersdorf AG (www.beiersdorf.com) whose
majority shareholder is Tchibo (owns 30 per cent of the Beiersdorf shares).
2014 key figures:
Net sales: €6,285 million
EBIT: €796 million
Number of employees: Approximately 17,400
In 1911, Nivea launched its first line of body care products, capitalizing on an innovation that
created a new type of skin crème. Today the mass-market cosmetics and toiletries brand, Nivea,
is Beiersdorf’s largest brand in terms of sales, product and geographical reach. It represents over
70 per cent of the company’s consumer division sales. It is present across all cosmetics and
toiletries, except oral hygiene, through its different lines: Nivea Visage, Nivea Beauté, Nivea
Hair Care, Nivea Creme, Nivea Soft, Nivea Body, Nivea Sun, Nivea for Men, Nivea Hand,
Nivea Deodorant, Nivea Vital, Nivea Bath Care, Nivea Lip Care, Nivea Baby and Nivea
Intimate Care.
Nivea developed from a €545 million brand in 1990 to one with sales of €2.7 billion in 2005.
The brand became leader in a number of areas, including skin care and sun care. Beiersdorf
often uses the brand to expand into new products or regions. This allows the company to use the
brand’s global appeal for its new products, while optimizing its investment in brand support.
Nivea’s geographical strength is in Western Europe. It is still relatively marginal in the North
American cosmetic and toiletries market.
Lately, Beiersdorf launched Nivea Vital, a range of skin care targeted at ageing consumers. This
enables the company to benefit from the growth of anti-ageing products, while preserving Nivea
Visage’s reputation as a caring, purifying brand for younger skins. Nivea Beauté and more
recently Nivea Hair were both launched in an attempt to tap into areas different from Nivea’s
traditional skin care, colour cosmetics and hair care. Whereas Nivea Beauté is still struggling to
establish itself in highly competitive colour cosmetics, Nivea Hair’s recent performance bodes
well for its future.
Questions:
1. Which degree of market responsiveness and global coordination/integration does
Nivea represent?
Nivea is an example of a glocal company, being global and local at the same time, or in another
words: Nivea represents both a high degree of ‘Market Responsiveness’ and ‘Global
Coordination/Integration’.
A range of factors that favour global integration include universal desire for personal care and
beauty; the rise of global fashion and simple products.
Also global spanning networks let Nivea centrally manage marketing and provide brandconsistent
media for use by local partners, such as ad agencies and retailers.