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Human Resources Management chapter 3 questions and answers
Course: Human Resources Management (MGMT 411)
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University: The University of British Columbia
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Human Resources Management in Canada, 14e (Dessler)
Chapter 3 Human Resources Management and Technology
1) According to Canada's Department of Finance, which of the following has been the main
source of job creation post 2008?
A) High skilled, manufacturing, and private sector employment
B) Distribution, technical, and human relations employment
C) Healthcare, age-related services, and distribution employment
D) High skilled, high wage, and private sector employment
E) Human relations, public sector, and age-related services employment
Answer: D
Type: MC
Learning Objective: 3.1: Explain trends in the nature of work and the relationship these have
with technology or automation.
2) What has been the impact on Canadian manufacturing jobs from global competition?
A) The skill level required has decreased.
B) They require more workers for the same level of production.
C) They have moved to low-wage countries.
D) The competition has decreased.
E) The pay scale has increased.
Answer: C
Type: MC
Learning Objective: 3.1: Explain trends in the nature of work and the relationship these have
with technology or automation.
3) What is the knowledge, education, training, skills, and expertise of a firm's workers known as?
A) Intellectual property
B) Human capital
C) Workforce diversity
D) Employee data stores
E) Labour force capacity
Answer: B
Type: MC
Learning Objective: 3.1: Explain trends in the nature of work and the relationship these have
with technology or automation.
4) Technology has been driving the shift in Canada towards a service-based economy.
Answer: TRUE
Type: TF
Learning Objective: 3.1: Explain trends in the nature of work and the relationship these have
with technology or automation.
1
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