- Information
- AI Chat
Sample/practice Exam, Questions And Answers - Quiz
Management Information Systems (Ap/Adms 2511)
York University
Recommended for you
Preview text
ONLINE QUIZ CHAPTER 1 1. A(n) is a computer program designed to support a specific task or business process. Select one: A. Application B. Network C. Functional area D. Database E. Interface 2. Knowledge workers: Select one: A. make routine decisions. B. make tactical decisions. C. are generalists D. handle operations within an organization. E. advise middle managers 3. Which of the following is a benefit of being an informed user of IT? Select one: A. Understanding what is applications you use in your organization B. Providing input to enhance your applications C. Helping to select new applications D. Keeping abreast of new technologies E. All of the above 4. The title of the executive who is in charge of the people, who design and build information systems, the people who use those systems, and the people responsible for managing those systems is the Select one: A. CIT B. CIS C. CIO D. CEO 5. Which of the following statements about role in society is false? Select one: A. IT has created employee flexibility. B. Telepresence robots can act as the eyes and ears of a business manager. C. Robots can do many routine tasks. D. Robots can handle unfamiliar situations. E. IT can be used to help doctors diagnose diseases. 6. A purchase of books in the college bookstore is The report at the end of the day showing sales totals for the day is Select one: A. information, data B. information, knowledge C. data, database D. data item, business intelligence E. data, information 7. Refer to Closing Case Retools its Information Systems Which of the following was not a consequence of integrating SAP ERP system with FLEXNet? Select one: A. Master data are stored in the central headquarters. B. Upgrades take much less time. C. ISIS supports all faculty processes while promoting best practices. D. Shop workers found the new system stressful. E. Quality control has improved. 8. Which of the following statements concerning the complexity of management of information resources is not true? Select one: A. Computers are decentralized throughout the organization, which makes it harder to manage. B. Managing mainframes has become more difficult. C. Information systems are expensive to acquire, operate, and maintain. D. Managing information resources is divided between the MIS department and end users and there is no standard way to divide responsibility between them. ONLINE QUIZ CHAPTER 2 1. Which of the following statements concerning technology pressures on modern businesses is true? Select one: A. Technology changes so rapidly that organizations should wait before they release new products. B. New technologies will never replace existing technologies. C. New technologies offer alternative service options. D. The amount of information on the Internet remains stable from year to year. E. The important information on the Internet is 2. Buyer power is when buyers have many choices from whom to buy and when buyers have few choices. Select one: A. Low, low B. Low, the same C. Low, high D. High, the same E. High, low 3. Managing account collections is an example of a(n): Select one: A. Management Information Systems Business Process B. Finance Business Process C. Accounting Business Process D. Marketing Business Process E. Production Business Process 4. According to Friedman, the focus of Globalization 1 was on: Select one: A. Countries B. Groups C. Companies D. Individuals 5. Market pressures include which of the following? Select one: A. offshore labor B. A homogeneous workforce C. Weak customers D. Weak competition E. The global economy 6. New technologies can produce new products very which the threat from substitute products. Select one: A. Quickly, increases B. Slowly, does not affect C. Slowly, decreases D. Slowly, increases E. Quickly, does not affect 7. Which of the following statements concerning business processes is false? Select one: A. A process has activities that can be measured. B. A process cannot cross functional area boundaries. C. A process has inputs. D. A process has outputs. E. A process creates value. 8. The threat of entry of new competitors is when it is easy to enter a market and when significant barriers to entry exist. Select one: A. High, low B. High, high C. Low, high D. Low, low 9. Producing customized items in large quantities is called: Select one: ONLINE QUIZ CHAPTER 3 1. is a process that helps organizations identify, select, organize, disseminate, transfer, and apply expertise that are part of the memory and typically reside inside the organization in an unstructured manner. Select one: A. Online analytical processing B. Decision support C. Knowledge management D. Discovery E. Data mining 2. Data dictionaries provide which of the following advantages to the organization? Select one: A. They reduce data inconsistency. B. They enable faster program development. C. They make it easier to modify data and information. D. Both enable faster program and make it easier to modify data and E. All of these 3. Refer to About Business Isle of Capri Casinos. Capri Casinos decided it needed a data warehouse for all of the following reasons except: Select one: A. To provide business users access to data. B. To enhance its marketing campaigns C. To determine where to place its slot machines. D. To process transactions faster. E. To provide a complete view of the customer. 4. is a formal approach to managing data consistently across an entire organization. Select one: A. Data warehousing B. Data governance C. Enterprise information management D. Database management E. Data mart 5. knowledge can be easily documented. Select one: A. Tacit B. Complete C. Explicit D. Intellectual 6. Data ensures applications cannot access data associated with other applications. Select one: A. Hermitting B. Redundancy C. Inconsistency D. Isolation 7. involves the analysis of accumulated data and involves a Select one: A. OLAP, data warehouse B. OLTP, data warehouse C. OLTP, database D. OLAP, database 8. The Isle of Capri Casinos developed a data warehouse to Select one: A. Enhance its knowledge of its customers B. Target its promotions more precisely C. Adjust the floor in each casino to optimize revenue and profit D. All of the above 9. A(n) is a logical grouping of characters into a word, a small group of words, or a complete number. Select one: A. Record B. Database ONLINE QUIZ TECHNOLOGY GUIDE 1, 2, 3 1. Which of the following is not stored in primary storage? Select one: A. Data to be processed the CPU B. Instructions for the CPU as to how to process the data C. Archival data D. Operating system programs E. All of these are stored in primary storage. is used to create XML documents that describe tasks performed various web services. Select one: A. SOAP B. WSDL C. UDDI D. XML is an example of secondary storage. Select one: A. Cache memory B. A hard drive C. RAM D. ROM 4. A architecture Select one: A. Is one in which the servers are supporting multiple mobile devices. B. Enables Web services to be reused across an organization. C. Is focused on user response. D. Places servers closest to the primary user. E. Is a type of cloud computing. 5. are electronic storage devices that contain no moving parts. Select one: A. DVDs B. CDs C. Streaming tape devices D. Hard drives E. Flash memory devices 6. Desktop PCs are an example of Select one: A. microcomputers B. supercomputers C. mainframe computers D. midrange computers Question 7 Which of the following is not an advantage of software? Select one: A. It produces reliable code. B. Support is available only through online communities of core developers. C. It produces code that can be changed to meet the needs. D. It produces code. E. Bugs are discovered quickly. Question 8 The allows users to exert direct control of icons on the computer screen. Select one: A. Graphical user interface B. Operating system C. Application software D. E. Systems software 9. Which of the following is not a disadvantage of cloud computing? Select one: ONLINE QUIZ CHAPTER 5 CHAPTER 6 Question 1 is a tracking system that enables users to determine a position. Select one: A. Global positioning system B. Short message service C. Wireless application protocol D. E. Bluetooth Question 2 Your Car Becomes a Smartphone: General OnStar is an example of technology. Select one: A. B. Workflow C. Telemetry D. Mobile portal E. None of these Question 3 Pick the answer that puts the satellites in order from closest to the surface to farthest from the surface. Select one: A. GEO, LEO, MEO B. GEO, MEO, LEO C. LEO, MEO, GEO D. LEO, GEO, MEO Question 4 wireless networks are the familiar Wireless LANs. Select one: A. B. C. D. Question 5 An electronic storefront represents Select one: A. multiple stores B. the Internet C. a web page D. a single store Question 6 A vendor asks its business partners to place logos or banners on their Web sites. If customers click on a logo, visit the site, and make a purchase, then the vendor pays a commission to the partner. This scenario illustrates which business model? Select one: A. B. Affiliate marketing C. Electronic tendering system D. Online direct marketing E. Question 7 You decide to start a landscaping business called Trim Grass. You created a Web site, but it seem to be attracting any clients. So, you decide to explore advertising on the Web. Which of the following advertising methods probably would not be beneficial? Select one: A. Viral marketing B. Permission marketing C. or ads D. Spamming E. Banner ads Question 8 Which of the following is a disadvantage of organizations? Select one: A. No interaction with customers ONLINE QUIZ CHAPTER 8 Question 1 are interorganizational ERP systems that provide links between an key business systems and its customers, suppliers, business partners, and others. Select one: A. Functional area information systems B. Transaction processing systems C. Office automation systems D. ERP II systems E. Supply chain management systems Question 2 MRP is part of the functional area. Select one: A. Accounting and Finance B. Human Resource Management C. Marketing D. Management Question 3 Which of the following is false? Select one: A. ERP systems integrate functional areas within an organization. B. Functional area information systems easily communicate with each other. C. ERP systems are designed to integrate business processes. D. Functional area information systems were usually developed independently. E. ERP systems use a common database. Question 4 Which of the following is false? Select one: A. Corporate data is supplied Transaction processing systems. B. Information systems are only used large organizations. C. Data from TPS systems feeds ERP systems. D. Reports from information systems are used in all levels of the organization. E. Information systems within an organization support internal and external processes. Question 5 Which of the following is not a process within an information system for Accounting and Finance? Select one: A. Managing Currencies B. Auditing C. Expense management D. Inventory management E. Budgeting Question 6 Enterprise resource planning systems are very software products, meaning that companies typically have to change their to accommodate how the software functions. Select one: A. structured, accounting processes B. unstructured, business processes C. unstructured, inventory control D. structured, reporting relationships E. structured, business processes Question 7 reports are produced at scheduled intervals. Select one: A. Routine B. Key indicator C. Detailed D. Ad hoc E. Exception Question 8 Which of the following is a benefit of ERP systems? Select one: A. Business process adaptation B. Cost C. Flexibility ONLINE QUIZ CHAPTER 9 Question 1 Which of the following is an example of an analytical CRM system? Select one: A. Personalized web page B. Campaign management C. Data mining D. Loyalty program Question 2 Operational CRM is the component of CRM that supports the business processes. Select one: A. outside B. back C. inside D. front Question 3 management CRM systems are used to target sales opportunities finding new customers or companies for future sales. Select one: A. Contact B. Future C. Sales D. Opportunity Question 4 The bullwhip effect comes from which of the following? Select one: A. Poor demand forecast B. Price fluctuations C. Order batching D. Rationing within the supply chain E. All of these Question 5 It costs times more to sell to a new customer than to sell to an existing one. Select one: A. 2 B. 4 C. 6 D. 8 Question 6 Haya noticed that college students needed to dress up for presentations but never seemed to have any ties, or at least not very nice ones. She decided she was going to set up a tie store on her campus and offer sports themed ties as well as solid colored ties in her school colors. She can put an announcement on the monitors that would display in the dining halls and student union. Which of the following customer touch points will give Haya the most information after her first weekend of selling? Select one: A. Actual physical interactions when customers visit her store B. She should put a flyer in every mail box on campus. C. She should send an Email to all students on campus. D. She should build a web site before she begins to sell on campus. E. Communication she sends via smart phones. Question 7 is a form of Select one: A. additional selling B. bundling C. D. E. Bundling, Question 8 Cannondale installed a system to resolve its problems. Select one: A. FAIS B. SCM C. ERP D. CRM
Sample/practice Exam, Questions And Answers - Quiz
Course: Management Information Systems (Ap/Adms 2511)
University: York University
This is a preview
Access to all documents
Get Unlimited Downloads
Improve your grades
