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ILearningx Exam Platform Notes and FAQ

Academic year: 2016/2017
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Technische Universiteit Delft

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ILearningx Exam Platform Notes And

Frequently Asked Questions FAQ

Description of the onsite problem handling mechanism：

1 ）The invigilator guides the user to solve the problem according to the following FAQ； 2 ）2) If the candidate cannot start the exam for a long time due to network problems, the on-site invigilator will send an email containing the account name list to the HQ issue handler (Xu Xin wx621568) according to the template. The HQ issue handler and issue handler will review the application within three working days, consider whether to reschedule the examination as appropriate. Note: Screen cut due to network, browser or software issues during the exam will not be accepted.

考试现场账号问题 反馈表 Exam Issue

Notes for Examination：

1 、Browser requirements：Please use version 58 or higher of Google Chrome browser during the exam. Other browsers (such as Edge, Firefox, etc.) will be incompatible. 2 、System requirements: above Windows 7. 3 、Network requirements：Network speed is more than 100 KB/S. 4 、Anti - cut screen requirements：Before the exam, be sure to turn off the applications such as chat software/email /Office software/translation software/alarm clock software/mandatory screensaver software that are easy to pop up prompt messages, so as to avoid the pop-up prompt window being treated as screen cutting. 5 、Login requirements: Be sure to enter the exam from the My Appointment e.huawei/cn/talent/#/personal/myappointments/list

6 、Other matters： 1) Network quality will affect the system's judgment of screen cutting. Please select a computer with stable network state for the exam. 2) If the user has problems with the computer, including network and hardware, it is recommended to replace the test computer immediately. 3) Candidate should wait 7 days before taking the exam for the second time. 4) An Huawei employee can book only one WeLink in a time segment. If an employee books multiple WeLink, a meeting conflict occurs and the employee cannot log in.

Frequently Asked Questions：

1 ．Question: The exam permission has been opened to the candidate, but the exam page prompts the invitation, which

cannot be clicked.

Solution： 1 、 Obtain the candidate's account and exam subject information and exam time, and check whether the candidate has signed up for the exam in the

Solution： The network connection is poor. The candidate is advised to select a computer with a stable network connection (the network speed is greater than 100 KB/s) for the exam

3 ．Question: When the candidate clicks the exam link, the page indicating that the exam is not supported is displayed.

Solution： 4 Check whether the exam computer runs Windows. If not, change the computer to a computer running Windows and take the exam again.。 4 If the exam computer runs the Windows operating system, it is recommended that you use Google Chrome 58 or later to open the exam link again.

4 ．Question：Prompting for screen switching

Solution： Before the exam, close apps that may display pop-up messages, such as chat software, email, Office software, translation software, alarm software, and forcible screen saver software.

5 ．Question: Why is the English page displayed in Chinese?

Solution： Generally, multiple accounts are used to take the exam on the same computer. candidate is advised to log out of the account, clear the cache, close the browser, and then open the exam link again.

7 ．Question: When an candidate is taking an exam, a message is displayed,“Are you sure you want to leave this page”. The page does not respond after the candidate clicks Close.

Solution: Please use Google Chrome 58 or later to take the exam.

8 ．Question: When an candidate takes the exam for the second time, a message is displayed, indicating that the number of times for taking the exam is limited.

Solution: Check if the candidate has taken the test within 7 days. If so, he/she will have to wait for 7 days before taking the exam.

9 ．The computer camera fails to pass the test. The computer camera is normal, and the camera permission is enabled. After the browser is reinstalled and restarted, the camera still fails to pass the test advise to check whether the camera is enabled at chrome://settings/content/camera

10 ． Third-party accounts cannot take the exam

Candidates can use third-party accounts to register for and schedule exams, but cannot enter the iLearningX system to take exams. For example, 500 errors may occur sometimes.

Solution: If the third-party

12 ． Huawei staff click on the exam link appears white screen, mostly due to the problem of access agent.

Solution: Please switch the agent in SPES

13 ． Question: Exit the Exam Abnormally.

If an exam question is submitted abnormally due to incorrect operations or network problems, the following page is displayed：

Solution： If you can re-open the exam question based on the business judgment, perform the following steps:

  1. Collect candidate accounts and exam subject information and send them to the HQ support personnel (Xuxin wx621568)
  2. The staff will cancel the exam and release the voucher information.
  3. Tell the candidate that he/she can use the voucher to reschedule the exam.
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ILearningx Exam Platform Notes and FAQ

Course: Микроэкономика-1

University: НИУ ВШЭ Москва

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ILearningx Exam Platform Notes And
Frequently Asked Questions FAQ
Description of the onsite problem handling mechanism：
1）The invigilator guides the user to solve the problem according to the
following FAQ；
2）2) If the candidate cannot start the exam for a long time due to network
problems, the on-site invigilator will send an email containing the account
name list to the HQ issue handler (Xu Xin wx621568) according to the
template. The HQ issue handler and issue handler will review the
application within three working days, consider whether to reschedule the
examination as appropriate.
Note: Screen cut due to network, browser or software issues during the
exam will not be accepted.
考试现场账号问题
Exam Issue反馈表
Notes for Examination：
1、Browser requirements ：Please use version 58.0 or higher of Google
Chrome browser during the exam. Other browsers (such as Edge, Firefox,
etc.) will be incompatible.
2、System requirements: above Windows 7.
3、Network requirements：Network speed is more than 100 KB/S.
4、Anti - cut screen requirements ：Before the exam, be sure to turn of
the applications such as chat software/email /Office software/translation
software/alarm clock software/mandatory screensaver software that are
easy to pop up prompt messages, so as to avoid the pop-up prompt
window being treated as screen cutting.
5、Login requirements: Be sure to enter the exam from the My
Appointment
https://e.huawei.com/cn/talent/#/personal/myappointments/list

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